Issue using MDTools when connected to our company VPN. When connected via VPN, I no longer have access to the cavity libraries. (Applicability MDTools 900/700 series)

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• Issue using MDTools when connected to our company VPN. When connected via VPN, I no longer have access to the cavity libraries. (Applicability MDTools 900/700 series)

  The VPN connection may not have exposed the Shared folders/files access to you or your group. To know that you have access to the folder over VPN, please connect to VPN and paste the MDTools library path in Windows Explorer. If you are unable to ...

• Why does MDTools crash when inserting a cavity or when creating a new block?

  This can occur if  Microsoft Access Database Engine 2010 present in Control Panel > Programs List is corrupted. To resolve this issue: Uninstall Microsoft Access Database Engine 2010 from Control Panel > Programs List. Locate the MDTools setup on ...

• Cavity created in MDTools Library Manager is not visible in MDTools

  There might be the issue with library settings. User need to make sure that they are using same Library and Units setting in both MLM and MDTools. Any Cavity created in MLM with mm settings will be available in MDTools with mm settings only. Changing

• MDTools Cloud license is inaccessible. How to resolve the issue?

  Antivirus/Firewall/VPN settings may be blocking access to the license. Check access to the following URL: https://flex1360.compliance.flexnetoperations.com/api/1.0/health . If the site is not reachable, the system may block the cloud host.

• MDTools Cloud License is inaccessible. How to resolve the issue?

  Antivirus/Firewall/VPN settings may be blocking access to the license. Check access to the following URL: https://flex1360.compliance.flexnetoperations.com/api/1.0/health . If the site is not reachable, the system may block the cloud host.