After installing HyDraw CAD 2024 Service Pack 01, users may find that their machine-locked license, which is already activated, is no longer recognized. This issue specifically affects users who are using an external device, such as a docking station, where the license is locked to the docking station's MAC address.
Cause:
With the release of Service Pack 01, the software excludes the docking station's MAC address when locking licenses. As a result, running HyDraw CAD 2024 with SP1 will not recognize licenses that were previously locked to the docking station's MAC address.
Solution:
To resolve this issue, please follow these steps before installing Service Pack 01:
1. Return the machine-locked license.
Ensure you return the license currently locked to your machine before proceeding with the update.
2. Install Service Pack 01.
Download and install the Service Pack 01 for HyDraw CAD 2024. Download the appropriate version EN or IT from:
3. Reactivate the license.
After installing SP1, activate your license again using the same CLS ID. This will ensure that the license is correctly locked to the appropriate MAC address.
By following these steps, you can avoid issues related to license recognition after the Service Pack 01 update.
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