Recover network license after a system crash. (Applicability MDTools 965 and higher)
This issue usually occurs if all the network licenses are being used. If SolidWorks or the Operating System crashes due to any reason, then the license can be recovered by another system, after 7.5 to 15 minutes. This warning message may display when trying to gain access to a license.
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MDTools clients are unable to acquire the cloud license (Applicability MDTools 775 and higher)
MDTools cloud license communication happens through the domain, “flex1360.flexnetoperations.com”. Whenever MDTools clients are unable to get the license, please ensure the following: Your firewall allows the domain, “flex1360.flexnetoperations.com”. ...VEST Network License Manager gives Invalid Activation ID message when trying to activate the license?
The following error appears when trying to activate the license on the VEST Network License Manager. Solution: Add the following URL : https://flex1360.compliance.flexnetoperations.com/api/1.0/health in Whitelist or in exclusion list in Network ...Information used by FlexNet or VEST for a cloud license (Applicability MDTools 965 and higher/775 and higher)
FlexNet uses the ethernet MAC address of the client machine. We use the Ethernet MAC address, Machine Name and Location only. No other information of the client machine and network are processed by FlexNet or us. Refer FlexNet documentHow can I track which user is using the MDTools License?
Refer Help document to log into Flexnet Portal and view which users are using the MDTools License. If you do not have access to the Flexnet Portal, email mdtoolssupport@vestusa.com.How can I track which user is using the MDTools License?
Refer Help document to log into Flexnet Portal and view which users are using the MDTools License. If you do not have access to the Flexnet Portal, email mdtoolssupport@vestusa.com.