When opening HLM, an error message appears mentioning a missing dll in MS Office 2016
Problem
When opening HLM, the following error message appears and forces the application to close:
Additionally, when opening HyDraw CAD, the following error appears:
Solution:
This error appears on users with Office 2016 or Office 365 and is due to a recent Windows security update that has taken place. More information can be found on the Windows forums.
The below Security Updates should be installed and then HyDraw CAD and the HyDraw Library Manager can be run:
- KB5002457 : https://support.microsoft.com/en-us/topic/description-of-the-security-update-for-office-2016-september-12-2023-kb5002457-0af5dd24-5e73-4a27-ba6a-b16b2e72dd0c
- KB5002498: https://support.microsoft.com/en-us/topic/description-of-the-security-update-for-office-2016-september-12-2023-kb5002498-718ee6f9-6f7b-410e-a32f-65548ebe233a
Related Articles
When running HyDraw CAD, a message appears alerting me that the 32-bit Microsoft Office is installed
When opening HyDraw CAD, the following message appears, and the library pane does not load symbols within it correctly: This is due to conflicting versions of the Microsoft Access Database Engine To resolve this issue, navigate to the control panel ...When exporting to Excel, "Unable to cast to COM object" error appears
When exporting a created list to Excel, the following error appears: This can be the result of a faulty interaction between Windows 10 and Office 365. Certain users are encountering an error when attempting to add or modify a datalink, with the error ...How to backup and restore HyDraw CAD Library MS Access version?
The attached PDF outlines the process required to create database backups or restore for HyDraw CAD when utilizing the Microsoft Access Database.Upon opening a title block, an unhandled exception error appears
Issue: Upon using the 'Insert Title Block' command, the following unhandled exception error displays: Solution: Open the template (.dwt) file from the templates folder. Ensure that there are no hidden entities within the file. Only the Title Block ...Setting up MS SQL Library in HyDraw CAD 2022 gives Login failed error
While trying to Login MS SQL Library in HyDraw CAD 2022 gives Login failed error. The error is coming possibly because of MDTools Library selected as MS SQL in HyDraw Options, and the database is missing in SQL server. Solution: Go to HyDraw Options ...