License Manager
How can I track which user is using the MDTools License?
Refer Help document to log into Flexnet Portal and view which users are using the MDTools License. If you do not have access to the Flexnet Portal, email mdtoolssupport@vestusa.com.
VEST Network License Manager gives Invalid Activation ID message when trying to activate the license?
The following error appears when trying to activate the license on the VEST Network License Manager. Solution: Add the following URL : https://flex1360.compliance.flexnetoperations.com/api/1.0/health in Whitelist or in exclusion list in Network ...
VEST License Manager has stopped. How do I restart it?
Go to the system tray at the bottom-right corner and right-on the VEST License manager and click 'Quit'. Start the application again. If VEST License Manager still does not start, Type Services in the Start menu. Go the VEST License ...
MDTools clients are unable to acquire the cloud license (Applicability MDTools 775 and higher)
MDTools cloud license communication happens through the domain, “flex1360.flexnetoperations.com”. Whenever MDTools clients are unable to get the license, please ensure the following: Your firewall allows the domain, “flex1360.flexnetoperations.com”. ...
Information used by FlexNet or VEST for a cloud license (Applicability MDTools 965 and higher/775 and higher)
FlexNet uses the ethernet MAC address of the client machine. We use the Ethernet MAC address, Machine Name and Location only. No other information of the client machine and network are processed by FlexNet or us. Refer FlexNet document
MDTools Cloud license is inaccessible. How to resolve the issue?
Antivirus/Firewall/VPN settings may be blocking access to the license. Check access to the following URL: https://flex1360.compliance.flexnetoperations.com/api/1.0/health . If the site is not reachable, the system may block the cloud host.
If I lose my internet connection, will I also lose my license?
Machine-locked licenses will not lose their license regardless of internet connection. Cloud licenses check periodically for a license. If the internet connection is lost, MDTools will lose its license when it does a license check. Switching between ...
I lost my Internet connection when closing Inventor, and my MDTools license still shows in use and not returned to the Flexnet Server? How can I resolve this issue?
To resolve this issue, you must wait for the internet connection to be restored, then manually release the license from License Options, if required.