License Manager
MDTools warning about proxy authentication on opening the application
MDTools 965 and higher needs to interact only with Flexera for Cloud License. Please add the following URL in the access/exception list: https://flex1360.compliance.flexnetoperations.com
How do I Stop MDTools from automatically Loading or using License
You can stop MDTools from automatically loading and then it will not take a license when you open SOLIDWORKS. Go to Tools > Add-ins and uncheck both boxes for MDTools, then click "OK". If you need to load it afterwards, you can go back to the same ...
VEST License Manager has stopped. How do I restart it?
Go to the system tray at the bottom-right corner and right-on the VEST License manager and click 'Quit'. Start the application again. If VEST License Manager still does not start, Type Services in the Start menu. Go the VEST License ...
Recover network license after a system crash. (Applicability MDTools 965 and higher)
This issue usually occurs if all the network licenses are being used. If SolidWorks or the Operating System crashes due to any reason, then the license can be recovered by another system, after 7.5 to 15 minutes. This warning message may display ...
Unable to access the FlexNet Operation portal, flex1360.flexnetoperations.com. (Applicability MDTools 965 and higher)
Users may not have access to the IP Address of FlexNet Operations (FNO). Use 64.14.29.39 IP Address to access the FNO Portal. Please see the document, Edit Windows 10 Hosts file.pdf, on how to add the IP Address to the Windows host file.
MDTools clients are unable to acquire the cloud license.
MDTools cloud license communication happens through the domain, “flex1360.flexnetoperations.com”. Whenever MDTools clients are unable to get the license, please ensure the following: Your firewall allows the domain, “flex1360.flexnetoperations.com”. ...
The following error appears when configuring MDTools 965 to get the license from Local License Server Manager
This error can occur if you have previously used MDTools 965, Network Cloud License. Steps to resolve the issue. Go to C:\Users\Yourusername\AppData\Roaming\VEST\Embedded Rename the existing MDTools900 folder to MDTools900-1 or other. Reopen ...
How can I track which user is using the MDTools License?
Refer Help document to log into Flexnet Portal and view which users are using the MDTools License. If you do not have access to the Flexnet Portal, email mdtoolssupport@vestusa.com.
MDTools Cloud License is inaccessible. How to resolve the issue?
Antivirus/Firewall/VPN settings may be blocking access to the license. Check access to the following URL: https://flex1360.compliance.flexnetoperations.com/api/1.0/health . If the site is not reachable, the system may block the cloud host.
If I lose my internet connection, will I also lose my license?
Machine-locked licenses will not lose their license regardless of internet connection. Cloud licenses check periodically for a license. If the internet connection is lost, MDTools will lose its license when it does a license check. Switching between ...
I lost my Internet connection when closing Solidworks, and my MDTools license still shows in use and not returned to the Flexnet Server? How can I resolve this issue?
To resolve this issue, you must wait for the internet connection to be restored, then manually release the license from License Options, if required.