How to Clear Cache and Cookies for NetSkeme (Chrome, Edge, Firefox Guide)

How to Clear Your Browser Cache and Cookies

Clearing your browser’s cache and cookies can resolve issues such as pages not loading correctly, outdated content appearing, or unexpected behavior in NetSkeme or NetSkeme Plus. This guide explains what cache and cookies are, when to clear them, and how to do it in the most commonly used browsers.

What Are Cache and Cookies?

  • Cache stores temporary files (images, scripts, layout data) to help websites load faster.
  • Cookies store small pieces of information such as login states and site preferences.

Over time, these files can become outdated or corrupted, which may cause NetSkeme to behave unexpectedly. Clearing them forces your browser to load fresh data.

When Should You Clear Cache and Cookies?

You may want to clear your cache and cookies if you notice:

  • Pages not updating or loading old content
  • Buttons or menus not responding
  • Login issues
  • Unexpected errors after a NetSkeme update

Tip: Clearing cache and cookies does not delete your NetSkeme projects or account data.

How to Clear Cache and Cookies by Browser

Below are direct links to official support articles for each major browser. These links always reflect the most up‑to‑date instructions from the browser vendors.

🌐 Google Chrome

Follow Google’s official steps here:
Clear cache & cookies in Chrome
https://support.google.com/accounts/answer/32050

🟦 Microsoft Edge

Follow Microsoft’s official steps here:
Clear browsing data in Microsoft Edge
https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4

🦊 Mozilla Firefox

Follow Mozilla’s official steps here:
Clear cookies and site data in Firefox
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

After Clearing Cache and Cookies

Once you’ve cleared your browser data:

  1. Close all browser windows
  2. Reopen your browser
  3. Log back into NetSkeme

This ensures your browser loads the newest version of the application.



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