Licensing
HyDraw CAD Cloud license is inaccessible. How to resolve the issue?
Antivirus/Firewall/VPN settings may be blocking access to the license. Check access to the following URL: https://flex1360.compliance.flexnetoperations.com/api/1.0/health . If the site is not reachable, the system may block the cloud host.
Why does my HyDraw CAD Standalone license disappear?
When users utilize a standalone license, the license is pulled to a device and locked to it according to the MAC Address that is associated with the device. There are certain special cases where plugging in a second device through the USB Port or any ...
When will my HyDraw CAD license expire?
Within the 'License Information' command that is located in the Help tab you can locate the expiry date of your HyDraw CAD License: The license will expire at midnight on the date following the Expiration Date specified within the License Information ...
How do I use HyDraw CAD 2021 with a HyDraw CAD 2022 license?
With HyDraw CAD 2022, a new cloud licensing system was adopted. With this adoption, the ability to change between older versions of HyDraw CAD has been eliminated. The ability to utilize HyDraw CAD 2021 has been made available using the below license ...
When trying to access the HyDraw CAD Network License an error is received stating that the Host ID mismatches
When viewing the log file, the following is stated: Unable to handle request for feature HyDrawCAD 2022 count=1. Reason: FEATURE_SERVER_HOST_ID_MISMATCH In FlexNet portal, View Server Requests is also displaying the below message: In this scenario, ...
Where can I find the VEST Network License Manager User Manual for HyDraw CAD 2022?
Refer to link: https://vestusa.com/Download/VEST-Network-License-Manager--Help.pdf
HyDraw CAD 2022 License won't apply and throws an Object Reference error
When applying the HyDraw CAD 2022 CLS ID for Single-user License, the program gives the following error: Follow the instructions below to set an exclusion for the HyDraw CAD executable: Go to Start > Settings > Update & Security > Windows Security > ...
VEST Network License Manager unable to start the Service
When VEST Network License Manager is started, it is unable to start the service and gives the below error message. Troubleshooting Steps: Add Port 7070 in Inbound and Outbound rules in Windows Defender Firewall > Advanced Settings. Check the ...
How many days before will I be notified of my term license expiry?
7 days before term license expiry you will be prompted to renew the license.
What ports need to be opened in Firewall to enable network license access?
For HyDraw CAD 2022 and beyond: For anyone using a firewall, exceptions rules for port 7070 needs to be made on both the server and client systems. For HyDraw CAD 2021 and earlier: For anyone using a firewall, exceptions rules for inbound and ...
If I lose my internet connection, will I also lose my license?
Standalone licenses will not lose their license regardless of internet connection for HyDraw CAD 2021 and earlier. For HyDraw CAD 2022 and beyond, Standalone licenses will be checked out from the license server each month for up to a year in the ...
VEST License Server Manager has stopped. How do I restart it?
1. Go to the system tray at the bottom-right corner, right-click on the VEST License Manager icon and click Quit. 2. Start the application again. The server should work now. 3. If VEST License Manager still does not start, ...
Where can I find the License Server Manager User Manual for HyDraw CAD 2021 and earlier?
Refer to link: https://www.vestusa.com/Download/VEST-License-Server-Manager-v2.0.0.12--User-Manual.pdf
HyDraw CAD is unable to get the license from the VEST License Server Manager. How can I resolve this?
For proper communication between the HyDraw CAD client and the License Server Manager, please check the following: Server Side – System hosting the License Server Manager: Check if Port# is entered correctly inside License Server Manager. Ports ...
How do I move my HyDraw license to a different machine?
For HyDraw CAD 2021 and earlier Stand Alone License transfer, refer to the instructions on the Help page: https://vestusa.com/Help/HyDraw-CAD-2021/index.htm#t=Transfer_option_Standalone_License.htm&rhsearch=transfer&rhsyns=%20 For HyDraw CAD ...